1. Learn to say, “I don’t know.” If used when
appropriate, it will be often.
2. It is easier to get into something than it is to get out
of it.
3. If you are not criticized, you may not be doing much.
4. Look for what is missing. Many know how to
improve what’s there, but few can see what isn’t
there.
5. Viewgraph rule: When something appears on a viewgraph
(an overhead transparency), assume the world
knows about it, and deal with it accordingly.
6. Work for a boss with whom you are comfortable
telling it like it is. Remember that you can’t pick
your relatives, but you can pick your boss.
7. Constantly review developments to make sure that
the actual benefits are what they are supposed to
be. Avoid Newton’s Law.
8. However menial and trivial your early assignments
may appear, give them your best efforts.
9. Persistence or tenacity is the disposition to persevere
in spite of difficulties, discouragement, or indifference.
Don’t be known as a good starter but a
poor finisher.
10. In completing a project, don’t wait for others; go
after them, and make sure it gets done.
11. Confirm your instructions and the commitments of
others in writing. Don’t assume it will get done!
12. Don’t be timid; speak up. Express yourself, and
promote your ideas.
13. Practice shows that those who speak the most
knowingly and confidently often end up with the
assignment to get it done.
14. Strive for brevity and clarity in oral and written
reports.
15. Be extremely careful of the accuracy of your
statements.
16. Don’t overlook the fact that you are working for a
boss.
• Keep him or her informed. Avoid surprises!
• Whatever the boss wants takes top priority.
17. Promises, schedules, and estimates are important
instruments in a well-ordered business.
• You must make promises. Don’t lean on the
often-used phrase, “I can’t estimate it because it
depends upon many uncertain factors.”
18. Never direct a complaint to the top. A serious
offense is to “cc” a person’s boss.
19. When dealing with outsiders, remember that you
represent the company. Be careful of your
commitments.
20. Cultivate the habit of “boiling matters down” to the
simplest terms. An elevator speech is the best way.
21. Don’t get excited in engineering emergencies. Keep
your feet on the ground.
22. Cultivate the habit of making quick, clean-cut
decisions.
23. When making decisions, the pros are much easier to
deal with than the cons.Your boss wants to see
the cons also.
24. Don’t ever lose your sense of humor.
25. Have fun at what you do. It will reflect in your work.
No one likes a grump except another grump.

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